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Boma Basket — Support Claiming Process

Boma Basket is a support program by BomaRise Africa designed to help eligible members with food support of up to KES 50,000 following the loss of a qualifying family member.
The claiming process is simple, compassionate, and transparent, giving members clear guidance on how to request support during a difficult time.

1. Report the Loss

Contact BomaRise Africa through the official office or support channels as soon as possible. Provide your full name, membership number, contact details, and information about the loss.

2. Complete the claim form

Fill in the Boma Basket claim form with your membership details, the deceased person’s details, your relationship to them, and your preferred payment method.

3. Submit supporting documents

Prepare the following documents for verification:

  • Copy of the member’s national ID.

  • Membership number or proof of membership.

  • Death certificate, burial permit, or official death notification.

  • Proof of relationship to the deceased, where required.

  • Claimant’s national ID and payment details.

4. Membership and claim verification

BomaRise Africa reviews the documents, confirms the member’s contribution history, checks eligibility, and verifies the claim before making a decision.

5. Claim approval and support

Once approved, the eligible member or claimant is informed of the support amount and the arrangements for receiving the benefit, subject to the Boma Basket terms.

Eligibility requirements

Based on the Boma Basket program details, the proposed eligibility checks are:

  • The member must have been actively contributing for at least 6 months.
  • The loss must fall within the family relationships covered by the program.
  • Membership and contribution records must be verified.
  • All required supporting documents must be submitted.

The maximum support available is KES 50,000, subject to eligibility and the program’s approved terms.

Need help with your claim?

Visit the BomaRise Africa office in Kakamega, Sigalagala–Musoli, opposite Murudef Community Hospital, for assistance with the claiming process.

Our goal is to make sure our members feel supported when their families need help most.

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